Blog
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Will COVID-19 affect the time for my order to arrive?
We are still sending parcels three times a week as usual. However Auspost are currently experiencing delays particularly with standard shipping so we suggest selecting express post for time sensitive orders.
May 31, 2020 -
How should I care for my necklace? Can I wear it all the time?
The Flora tokens and chains are solid sterling silver so they are made to last. This means they are fine to wear all the time.Keep in mind some chemicals in beauty products…
May 30, 2020 -
Can my order be gift wrapped and sent directly to someone with a personalised note?
Absolutely!!! All our pieces are wrapped beautifully and ready to gift, whether you are spoiling yourself or a loved one.At checkout you have the option of selecting a different shipping address to…
May 30, 2020 -
How long will it take to send my order?
We ship every Monday, Wednesday & Friday, so your order will be sent on the closest shipping day after you place your order.Orders that include a backordered piece will take 2-3 business…
May 30, 2020 -
Can you engrave the back of the Flora tokens?
We don’t offer engraving on the back of our tokens. The back is smooth and flat though and can be engraved by someone else if you choose. We will not accept return…
May 30, 2020 -
How do I order a two-tone Birthflower set?
Easy! To order a set with silver and yellow gold /or rose gold. Head to the Yellow gold page or Rose gold page. Here you have the options of selecting a silver…
May 19, 2020 -
Can I order a token by itself without a chain?
To ensure your tokens are not lost or damaged, we do not sell silver tokens by themselves. We use the highest quality chain to keep your beauties in top condition. We understand…
May 8, 2020 -
Can I add a third token to a single necklace?
Absolutely! We have recently added this as an option on the product page.
May 8, 2020 -
Can I add more tokens to my necklace at a later date following purchase?
Yes of course! Please contact us via email to get this organised for you.
May 8, 2020 -
Where are our pieces made?
All our pieces at Amy Louise Jewellery are handmade either in our studio in Geelong, Victoria or by our two beautiful jewellers in Ubud, Bali.
May 8, 2020